Job Responsibilities: Managing Incidents and Requests (Cases) in line with Case Management Process and ITIL best practices. Ensuring Incidents and Requests are responded to within the customers Service Level Agreement (SLA). Provide an effective, professional response to Incidents and Requests in line with Keeping The Customer Informed Process. Ensuring a seamless level of customer service […]
What you will be doing: Report to the SBM on all H&S matters. Update and maintain all Health and Safety files. Liaise with contractors to ensure necessary work is booked in a timely manner. Ensure their work is conducted safely and in compliance with health and safety regulations. Ensure accurate and up to date H&S […]
The Senior Business Analyst will be responsible for leading complex business analysis. The role is expected to be ‘hands-on’ and partner with Product & Engineering teams, business subject matter experts and Project Managers and should build relationships across the UK Shareholder Services division. Senior Business Analysts will support the Principal Business Analyst in leadership and […]
IT Project Manager – Design, co-ordination, monitoring and delivery of projects managing their inter-dependencies including and resolution of any risks and issues arising to enable effective change and realisation of agreed benefits. Lead initiating, scoping, planning, executing, monitoring, controlling and closing projects, ensuring delivery to time, cost, quality and scope on time. Job Responsibilities: Project Planning […]
Job Responsibilities: Lead the I.T services team to achieve SLA and Quality of Performance. • The I.T services staff will report directly to the I.T services Team leader, you will work closely with the CHM General Manager to monitor the performance of the Services team as well as carrying out regular performance reviews including 1:1s. […]
Job Responsibilities: As a leader in team, you will get to motivate and mentor Project Engineers and collaborate with delivery teams and stakeholders. You will leverage your skills and experience to provide expert guidance (EG) to ensure the successful delivery of all engineering aspects in your teams’ areas of responsibility. As a Senior Project Engineer, […]
Job Responsibilities: Day to day coaching of junior staff members to help them progress Partner leave conversations, leading a team and having broader oversight Owning and delivering client engagements Data management, including data extraction and data cleansing processes; Analytics and reporting, including visualisation of data to help organisations manage business risk establish the right controls, […]
Job Responsibilities: As a leader in team, you will get to motivate and mentor Project Engineers and collaborate with delivery teams and stakeholders. You will leverage your skills and experience to provide expert guidance (EG) to ensure the successful delivery of all engineering aspects in your teams’ areas of responsibility. As a Senior Project Engineer, […]
Job Responsibilities: – To become authorised to undertake High Voltage (HV) testing (e.g. cable mapping, Vacuum Interrupter testing, transformer testing, rotating plant) – Service work in Asset Diagnostics including condition assessment of substation plant, partial discharge surveys; monitor installations, calibration, data analysis etc. – Reporting on findings and adding technical insight to best support our […]
Job Responsibilities: Routine testing of samples as required. Maintenance of records in accordance with ISO: 17025 including equipment, procedures etc. Interpretation of results and notification of out of specification parameters. Staff Training. Maintaining GLP to ensure that hygiene and housekeeping standards are met. Planning the daily workload of the Laboratory with reference to the Laboratory […]
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