Job Responsibilities:

• Collaborate with Software Engineers to improve reliability and performance in their subsystems.
• Partner with System Administrators in automating toil and eliminating alerts.
• Evolve observability and monitoring capabilities to identify and solve problems before they impact the business.
• Support development environments to help us achieve our delivery and quality goals.
• Research and evaluate technologies, tools, and services to influence buy-vs-build decisions.
• Develop expertise in diverse technical and business domains.
• Expand your knowledge of the technical stacks used.

Requirements:

• Experience using modern configuration management tools (such as Ansible, Chef or similar).
• Experience working with Terraform.
• Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm).
• Experience both using and maintaining CI / CD tools (such as Jenkins or similar).
• Experience with monitoring tools such as InfluxDB, Prometheus or Grafana.
• Experience of event-driven integration with MQ messaging (RabbitMQ or similar AMQP solution).
• Good understanding of relational databases and SQL.
• Linux command line, administration, and shell scripting.
• Working knowledge of network security protocols.
• Experience using, developing, and maintaining cloud hosting services (ideally AWS EC2, RDS, S3, Lambda).
• Industry experience of writing well-tested code in one of our platform languages (Java, Go, Python or similar).
• Knowledge of cross domain principles & technologies.
• Experience of working in a service management environment.
• Practical applications of using observability patterns in previous systems.
• Creating and monitoring system availability metrics and using those to drive work that reduces downtime.