Job Responsibilities:

• Allocation of Care & Support Workers to all service user visits.
• Responding to incoming telephone enquiries.
• Processing new service user referrals.
• Preparing appropriate documentation for Field Care Supervisors.
• Ensuring Customer and Care & Support Worker records are up to date.
• Producing reports and management information as required.

Requirements:

• Being a good communicator
• Experience using Microsoft Office (Word, Excel, Outlook),
• Ability to work under pressure and great organisational skills
• If you’ve worked in the care industry previously (or have a personal experience with care) then that would be great as well, but it’s not mandatory.