Job Responsibilities: 

Shift Running

• -> Ensure all shift set up procedures are followed within both kitchen and restaurant areas
• -> Delegate duties to team members on shift and follow up to ensure they are completed
• -> During shift ensure customers receive high standards of customer service and food quality
• -> Assist in restaurant or kitchen when required
• -> Respond to customer feedback, complaints and compliments
• -> Ensure all stock wastage is recorded whilst on shift with adequate explanation

Teamwork

• -> Coach staff members on company standards where necessary
• -> Train both new starters and refresher train existing team members on the job
• -> Boosting team morale

Administration

• -> Adhere to company banking and security procedures
• -> Check deliveries and enter invoices on the system
• -> Complete stock checks
• -> Rostering
• -> Ensuring that training registers are up to date

Hygiene/Health & Safety and Licensing

• -> Wear the correct uniform and ensure that company hygiene, health & safety standards and licensing knowledge are adhered to at all times
• -> Attend health & safety training, food safety training, product knowledge and customer service skills courses

Requirements

• -> Previous 1-year management experience
• -> Hospitality experience essential
• -> Level-headed and pro-active
• -> Flexible with tasks and working hours