Job Responsibilities:

• Conduct customer assessments and care plan reviews
• Support, mentor, and supervise care staff
• Carry out spot checks and quality monitoring
• Ensure compliance with CQC regulations and company policies
• Liaise with customer, families, and healthcare professionals to ensure exceptional care delivery

Requirements:

• Previous experience in a similar role or senior care position
• A full UK driving license and access to a vehicle for work (essential)
• Strong knowledge of CQC regulations and best care practices
• Excellent communication and leadership skills
• A caring and compassionate nature