Job Description
An international engineering company are looking to add a Sales Administrator to their Sales team. As Sales Administrator you will provide a single customer point of contact to manage the long-term customer relationship in coordination with the Sales Engineers.
Responsibilities
- Management of Sales order processing from order entry through to delivery.
- Update Rolling Order Summary Sheet when required.
- Providing weekly report on opportunities from CRM.
- Raising return merchandise authorization’s, concessions and order amendments when required.
- Creating customer accounts in IFS, completing supplier set up forms, updating customer accounts
- Raising and processing warranty orders
- Manage after-sales customer satisfaction in co-ordination with other departments to ensure payment delays are kept to a minimum.
Requirements
- You will require a minimum of 3 years’ experience in a Sales Support or Administrative role.
- You will need to be customer focused and proactive, combined with excellent communication skills and attention to detail.